We support our clients during the main steps of their projects: strategy, Business plan, fund raising… Our teams manage your projects and teams during the running phase.
ABOUT US
Based in France and Africa, LB Consulting is a Consulting company.
Digital banking and telecom experts we help our clients in their projects on the African continent.
CONSULTING
BPO
We support our clients in their outsourcing strategy in Africa. Our expertise in offshoring allows us to define for our customers the best location (Best Shoring) for their activities. We have developed local expertise in many African countries: Benin, Ivory Coast, Morocco, Cameroon, Congo Brazzaville, Guinea Conakry
Project management and development in Africa
Project management
Distribution Strategy
Management of regulatory aspects
Digital Telco
AppMVNO,
Mobile Banking
Cloud
IA
Payment Solutions
Gateway Credit Card Debit / Mobile Money Payment
platform: USSD VTU
KYC: Process / Biometry
Quality / process
Audit of platforms,
Focus KPIs quality: NPS, IS, FCR …
Commercial performance
Steering
Analysis of sales transactions (inbound call, outbound call),
Implementation of optimization strategies
Audit
Realization of security audits (PCI DSS guidelines, RGPD…)
OUR REFERENCES
THE LEADERS
Laurent BAYCHELIER
Engineer in computer science and management, graduated from Polytech Montpellier (1998)
Founding President of LB Consulting (France & Mauritius)
Entrepreneurial spirit / Leadership
Telecom / Insurance / Tourism / Digital Banking
Business Development / Digital Strategy
Before becoming an entrepreneur Laurent has launched and run for 18 years 2 BPO companies: Call One and Atento France (subsidiary of Telefonica),
He also created 2 companies that are still part of the group’s assets: France Telephony (telecom operator for seniors) and Watchconnect (platform dedicated to connected objects).
By creating LB Consulting, Laurent wants to share with our clients his experiences in development strategy, especially in the African continent.
Claude PADONOU
Telecoms and Networks Engineer degree from the University of Versailles
Partner of LB Consulting (France)
After working at Cap Gemini in the Outsourcing division in France, Claude created Group Media Contact in Benin. Media Contact has become a major BPO player in Sub-Saharan Africa (Benin, Ivory Coast, Cameroon, Guinea Conakry, Congo Brazzaville).
Claude brings his expertise in outsourcing and his knowledge of the complex environment of the African continent.
Pascal VERMI
Graduated from EDHEC, specialization in Corporate Finance (1996).
Synthetic, Versatile
Director LB Consulting (France & Mauritius)
Before joining LB Consulting, Pascal has worked for 15 years in major BPO companies (Sitel, Atento, Webhelp) and has managed complex outsourcing projects in an international context (Czech Rep., India, North America). South, Morocco, Algeria, Ivory Coast).
Within LB Consulting Pascal brings his experience in the management of complex projects and offshore strategy.
THE LEADERS
Laurent BAYCHELIER
Engineer in computer science and management, graduated from Polytech Montpellier (1998)
Founding President of LB Consulting (France & Mauritius)
Entrepreneurial spirit / Leadership
Telecom / Insurance / Tourism / Digital Banking
Business Development / Digital Strategy
Before becoming an entrepreneur Laurent has launched and run for 18 years 2 BPO companies: Call One and Atento France (subsidiary of Telefonica),
He also created 2 companies that are still part of the group’s assets: France Telephony (telecom operator for seniors) and Watchconnect (platform dedicated to connected objects).
By creating LB Consulting, Laurent wants to share with our clients his experiences in development strategy, especially in the African continent.
Claude PADONOU
Telecoms and Networks Engineer degree from the University of Versailles
Partner of LB Consulting (France)
After working at Cap Gemini in the Outsourcing division in France, Claude created Group Media Contact in Benin. Media Contact has become a major BPO player in Sub-Saharan Africa (Benin, Ivory Coast, Cameroon, Guinea Conakry, Congo Brazzaville).
Claude brings his expertise in outsourcing and his knowledge of the complex environment of the African continent.
Pascal VERMI
Graduated from EDHEC, specialization in Corporate Finance (1996).
Synthetic, Versatile
Director LB Consulting (France & Mauritius)
Before joining LB Consulting, Pascal has worked for 15 years in major BPO companies (Sitel, Atento, Webhelp) and has managed complex outsourcing projects in an international context (Czech Rep., India, North America). South, Morocco, Algeria, Ivory Coast).
Within LB Consulting Pascal brings his experience in the management of complex projects and offshore strategy.
CONTACT
Phone +33 1 84 20 86 98
address 70 rue Pauline Borghèse
92 200 Neuilly Sur Seine
92 200 Neuilly Sur Seine